Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Super Icon Helper is a utility that allows you to extract all icons out of the files on your hard drive.The colors may be monochrome (one bit), 16-color (four bits), 256-color (eight bits), true-color (24 bits), or true-color and alpha-channel (32 bits). Super Icon Helper can extract icons from both 16-bit and 32-bit applications and libraries, including the following types: ICO, DLL, EXE, OCX. You can save them to a file.

Share your documents, spreadsheets, videos, photos, MP3s and files securely through a Web-based interface. Allow your customers, friends or family to upload and download. Features password protection, speed limit controls, multi-directory sharing, directory descriptions, ban abusive users, hidden folders, virtual folders, Dynamic DNS support (Dyndns.org, no-ip and cjb.net). Software has complete logging of connections uploads and download.

A complete suite of Web site promotion tools. Submits your Web pages to search engines, analyzes and optimizes your pages for top ranking, managed link trading network, tracks traffic statistics, tracks your ranking on the engines, provides an interface for pay-per-click sites, FTP uploading, doorway page creation, sophisticated reports. In addition, it inlcudes ROI calculators , a domain manager and much more.

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ROI Calculator is the Calculator for your internet pay-per-click advertising investments.Use this calculator to measures the ROI (return on investment) of a CPC (cost per click) advertising buy, such as with Google's or Yahoo!'s search listings. ROI Calculator is a freeware.

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JPEG IFilter is a content indexing filter for JPEG (JFIF) image files. The IFilter is compatible with indexing services based on the Microsoft Search technology: Microsoft Indexing Service, Windows Desktop Search and Microsoft SharePoint Portal. JPEG IFilter extends the services capabilities to index the JPEG files (extensions JPG, JPEG, JPE, JFIF) and to perform a content search for them. JPEG IFilter extracts the EXIF metadata.

In its product range the Elefun Company has released a new theme "Water-mill" for the Animated Desktop Wallpapers and Screensavers. Preserving photographic quality of the picture "Water-mill" is full of vivid colours and those who enjoy watching the water flow will like it very much. All the animated objects, butterflies and birds, were made with the 3d technologies application.

Virtual Font Folder synchronizes installed fonts with the contents of a folder or network share. VFF watches the user specified folder or share for changes. When one or more font files (TTF,OTF,PFM) are added to the folder, they will be installed in Windows for use by applications. When font files are removed from this folder, VFF will also uninstall them from Windows. This is great tool for synchronizing font resources across a network.

Hardware Organizer for Windows 95/98/NT is a powerful and flexible program that will help you organize your hardware. Features: Unlimited Number of Records; Graphical Data Field for scanned-in images; Flexible Sorting; Powerful Reports; Printing Labels; Print Preview; Flexible Filters; Generates WEB catalogs/reports/pages; Allows you to quickly access the WEB using organizer's IE browser and Handy Email.